- Context
- A growing team needs faster access to policies, project knowledge, and operating guidance.
- Challenge
- Search is fragmented and answers often depend on who is available.
- Approach
- Map knowledge sources, permissions, high-value questions, evaluation criteria, and escalation paths.
- Solution
- A grounded retrieval assistant with source references, access controls, and an improvement loop.
- Potential outcome
- Illustrative potential: faster information access, more consistent answers, and less repeated internal support.
- RAG
- Knowledge design
- Evaluation